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What is included in my package?This option includes your chosen item and: - Goody bag - Branded drinks cup/bottle - Wristband - Light refreshments - 4 premium drinks and rum punch - 40ft Truck - Security Staff
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How old do I need to be to play mas with Candy Mas?Anyone can play with Candy Mas! We have packages suitable for all ages. Children under 18 can jump up with us on Carnival Sunday However all childrens packages MUST booked with an accompanying adult package. Any orders that do not include an adult will be cancelled.
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Is it possible to cancel my order?We operate a no refund and no exchange policy (sorry). Any cancellations will mean that you forfeit any monies already paid. We ask that you take your time and select the package that is right for you, before placing order so you know you will have a sweet time. Feel free to reach out to one of the team via social media or email and we will be happy to assist.
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Can someone else collect my order on my behalf?Yes! You will need to email info@candymasuk.com to let us know who is collecting the order on your behalf. Please note: the person collecting the order must check the order in full including the contents in the goody bag before leaving the collection point. The Candy Mas team cannot take responsibility for missing items after they have left the site.
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Can I have my T-Shirt/Costume delivered?T-shirts We can post your T-shirt orders by special delivery. Please give us adequate notice so that we can make the necessary arrangements. We will invoice you for the additional delivery costs. Costumes Due to the delicate nature of the items, we suggest you come to the collection point to collect your order. If you have any issues, please get in touch with us via our social media/email so that we can help.
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What can I expect on the road?Well Candy is our name so expect Sweet Vibes from start to finish. J'ouvert - We bring the mess with our unique twist on the transitional celebration. "Silence In The Sunrise" the original and only Silent J'ouvert Band using headphones to limit the noise from music for those who haven't yet started the carnival. We take to the streets with Candy Coloured Paint and Powder. We encourage you to bring your own mess (power, cereal what ever you want to have fun with) just make sure its afe to put on your skin, please be aware that you not to damage any public property or make a mess of the general public! ENGINE OIL IS A BIG NO NO so leave it in the car....thanks! Sunday is family day (Adults and Children) but we continue to bring the colour and vibreance with "Duttty Mas" (Powder) we supply this as part of your package...so no need to bring anything but the energy. Again we urge you not to damage any public property of get by standers dutty....unless they are willing participants! Monday is for costumes and fun mas (Adults Only), we keep it clean but we keep the energy high and of course the same #SweetVibes.
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Can I customise my Costume?Our costumes are sold as seen because designers work very hard to make our costumes look as good as they do, if you would like extras or additions to the your costume we will try to accommodate those requests, however it is down to the designers discretion and time available whether or not we are able to met your request(s). Please bear in mind that any additions or extras will come at an additional cost.
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Can I help out at the mas camp?Just like any other band we are always looking for assistance at our busiest time of year. Helping out at the camp is also a good way to meet the team and build relationships before we hit the road as a famalay....! Drop us an email info@candymasuk.com or message to let us know when you would like to help and in what capacity and we will be happy to have you on board.
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